All, I've added a new Ticketer Plugin for ServiceDesk: http://bugzilla.opennms.org/show_bug.cgi?id=3163
But, I would like to add the generating alarm to the Ticket attributes. ServiceDesk (and I'm sure others) can categorize, tag, and assign tickets. Using the Alarm data (and the node data in it), I can grab information necessary to better create the ticket, and even correlate the ticket to the asset in ServiceDesk. Can anyone think of any reason why not to add OnmsAlarm to the ticket attributes? -- Aaron J. Paxson --------- aaron.pax...@gmail.com http://aaron.thepaxson5.org ------------------------------------------------------------------------------ The NEW KODAK i700 Series Scanners deliver under ANY circumstances! Your production scanning environment may not be a perfect world - but thanks to Kodak, there's a perfect scanner to get the job done! With the NEW KODAK i700 Series Scanner you'll get full speed at 300 dpi even with all image processing features enabled. http://p.sf.net/sfu/kodak-com _______________________________________________ Please read the OpenNMS Mailing List FAQ: http://www.opennms.org/index.php/Mailing_List_FAQ opennms-devel mailing list To *unsubscribe* or change your subscription options, see the bottom of this page: https://lists.sourceforge.net/lists/listinfo/opennms-devel
