--------- Original Message -------- From: OpenNMS Code Development and Bugs <opennms-devel@lists.sourceforge.net> To: OpenNMS Code Development and Bugs <opennms-devel@lists.sourceforge.net> Subject: [opennms-devel] Add OnmsAlarm to Ticket attributes? Date: 08/05/09 02:33
> > All, > > I've added a new Ticketer Plugin for ServiceDesk: > http://bugzilla.opennms.org/show_bug.cgi?id=3163 > > But, I would like to add the generating alarm to the Ticket attributes. > > ServiceDesk (and I'm sure others) can categorize, tag, and assign > tickets. Using the Alarm data (and the node data in it), I can grab > information necessary to better create the ticket, and even correlate > the ticket to the asset in ServiceDesk. > > Can anyone think of any reason why not to add OnmsAlarm to the ticket > attributes? I think this is a good idea, but probably only the alarmID. .... J ________________________________________________ Message sent using UebiMiau 2.7.2 ------------------------------------------------------------------------------ The NEW KODAK i700 Series Scanners deliver under ANY circumstances! Your production scanning environment may not be a perfect world - but thanks to Kodak, there's a perfect scanner to get the job done! With the NEW KODAK i700 Series Scanner you'll get full speed at 300 dpi even with all image processing features enabled. http://p.sf.net/sfu/kodak-com _______________________________________________ Please read the OpenNMS Mailing List FAQ: http://www.opennms.org/index.php/Mailing_List_FAQ opennms-devel mailing list To *unsubscribe* or change your subscription options, see the bottom of this page: https://lists.sourceforge.net/lists/listinfo/opennms-devel
