René, Baiju, Bruno,

Sorry for the long delay. Like I said last time, we're still working
on framing and refining our policies.

In the meanwhile, I just took a last look at all your apps and re-
enabled them. And we agree, it's not fair at all to disable your apps
without publishing clear guidelines or sufficiently warning you in
advance, that was our mistake. MaxiAmigos, SMS-Me and the number of
apps Bruno had mentioned should all be now available to everyone. I'm
really sorry for the loss this must have meant to you all.

@René: Really appreciate your detailed analysis and explanation on
both the occasions, thank you! Let's all co-operate to keep orkut as
friendly and clean as we can. I'll update this forum once we have
finalised how our policies should ideally look like.

~Prashant

On Aug 10, 10:10 pm, René Tapia <renux...@gmail.com> wrote:
> Hi Prashant,
>
> Same here. I have been thinking about the "Inappropriate Content" issue, and
> the only thing I can think of that could violate the policies in my app, is
> the video-chat.
>
> Even though we clearly state that nudity is not allowed, unfortunately a few
> users abuse the video feature. The problem with live video, is that it is
> not possible for us to monitor live video 24 hrs. a day. However, I would
> like to invite you to enter my app 
> (http://www.orkut.com/AppInfo.aspx?appId=1078012827336) and see that the vast
> majority of users do not abuse the video-feature and just want to have a
> nice chat.
>
> Anyway, I want to let you know that it is not our intention to violate the
> policies, and that if video-chat is the reason why my app was flagged as
> "Inappropriate Content", I would remove the video-chat feature from my app
> immediately.
>
> I know you must be super busy, but I would really appreciate it if you, or
> your abuse teams, could get back to me so I can address any policy issues,
> and remove the "Inappropriate Content" flag from my app, or if you could at
> least give us an estimate of when do you think you could get back to us so
> we can make plans accordingly.
>
> Here are some more comments from Orkut users, who can not find my 
> app:http://www.google.com/support/orkut/bin/search.py?hl=pt-BR&forum=1&qu...
>
> Thanks in advance and best regards,
>
> ________________________
> Rene Tapia | Nux Labshttp://nuxlabs.com
>
> 2010/8/10 MyCantos <baiju0...@gmail.com>
>
>
>
> > Hi Prashant,
>
> >    We would like to know whether you got a chance to review the SMS-
> > Me app ? It has been down for more than 3 weeks now and we would
> > really appreciate it if the application can be reviewed and restored
> > at the earliest, as the number of users requesting us for the same, is
> > growing in number day by day.
> >   In case if it is going to take time, we would like to know at least
> > the exact reasons behind a denial without any notification?Because we
> > are still unaware of the reasons and actions to be taken.
>
> > Thanks again,
> > Baiju
>
> > On Aug 4, 12:11 am, "Prashant (Google)" <p...@google.com> wrote:
> > > Hello everyone,
>
> > > Yes, sorry for all this trouble. As you may guess, we're in the
> > > process of refining our app policies and it's possible that some of
> > > these false positives are its unfortunate result. If you give us some
> > > time, we'll go individually through these apps and have them reviewed
> > > by our abuse teams and get back to you.
>
> > > @Bruno, yes, that's the safety filter I was talking about.
>
> > > Thanks much for your patience guys!
> > > Prashant
>
> > > On Aug 3, 10:24 pm, "Bruno M. V. Souza" <241...@gmail.com> wrote:
>
> > > > Prashant,
>
> > > > About the same thread (Inappropriate Content)... Where users can set
> > > > up the safety filter in new Orkut? I only see the option in old orkut
> > > > (settings -> general -> safety filter). Is that right?
>
> > > > Best regards
> > > > --
> > > > Bruno Souza
>
> > > > On 3 ago, 14:06, "Bruno M. V. Souza" <241...@gmail.com> wrote:
>
> > > > > Hi Prashant,
>
> > > > > Some of my soccer apps were also flagged as "Inappropriate Content"
> > > > > and I can´t find a reason for this in the content policyhttp://
> >www.google.com/support/orkut/bin/answer.py?answer=16198.
> > > > > I also would be very grateful if you could let me know the reason why
> > > > > my apps were flagged so I can work out a solution.
>
> > > > > App ids:
> > > > > 734002337277
> > > > > 464831346785
> > > > > 298851144497
> > > > > 135802993721
> > > > > 631915784471
> > > > > 1058690388551
> > > > > 728707829721
> > > > > 379284710748
> > > > > 997344397673
> > > > > 96353993647
> > > > > 957485326438
> > > > > 860070157618
> > > > > 332096964477
> > > > > 582592941063
> > > > > 440466171850
> > > > > 517882529281
> > > > > 477093325084
> > > > > 933627139569
>
> > > > > Best regards,
> > > > > Bruno Souza
>
> > > > > On 2 ago, 15:13, René Tapia <renux...@gmail.com> wrote:
>
> > > > > > Hi Prashant,
>
> > > > > > Thank you very much for your reply, I gather from your reply that
> > my app was
> > > > > > flagged as "Inappropriate Content".
>
> > > > > > I would like to ask what prompted the decision to flag my app as
> > > > > > "Inappropriate Content", after 2 years of being in production?
>
> > > > > > I would be very grateful if you could let me know the reason why my
> > app was
> > > > > > flagged so we can work out a solution.
>
> > > > > > I would also like to comment, first of all, that your efforts to
> > eliminate
> > > > > > bad content are extremely laudable and praiseworthy (and I can
> > definitely
> > > > > > relate to your efforts from working on my own app).
>
> > > > > > However, I think that no matter how refined the automated filter
> > is, there
> > > > > > will always be cases where content that the user really wants to
> > see, is
> > > > > > flagged as "Inappropriate Content", and if you completely hide it
> > from the
> > > > > > user, this will surely lead to user frustration.
>
> > > > > > I think a much better approach is to *warn* the user about
> > "Inappropriate
> > > > > > Content", but let him make the final decision. I think YouTube
> > handled this
> > > > > > very well, because you can search, and the results will contain
> > videos that
> > > > > > some users would consider inappropriate, but if you click on one of
> > this
> > > > > > videos, before showing the video, you are warned that this video
> > may be
> > > > > > considered inappropriate by some users, and you are given the
> > choice of
> > > > > > whether you want to see it or not.
>
> > > > > > Anyway, here are some comments from my users, where you can see for
> > yourself
> > > > > > the confusion and frustration of users when the content is hidden
> > (you can
> > > > > > also see them herehttp://
> >www.orkut.com/Main#Scrapbook?uid=7899678479676107042):
>
> > > > > > ღ♥ღ ☆ Dóroty:
> > > > > > Olá, td bem?
> > > > > > A pergunta é a mesma KD MEU MAXI AMIGOS??????? Poxa, adoro esse
> > aplicativo,
> > > > > > pq naum consigo acessá-lo??? Aguardo resposta! Beijão     :D
>
> > > > > > dofaoo:
> > > > > > kd maxi sumilll ??? quando volta falowwww ...
>
> > > > > > Janaina:
> > > > > > meu max sumiu que faço
>
> > > > > > ♥♥ simone:
> > > > > > oi quando que volta o max ele só tem no hi5,queria no orkut
> > tambem!beijos
>
> > > > > > laila ♥:
> > > > > > quando vai voltar o maxi?? boa semana
>
> > > > > > laila ♥:
> > > > > > bom dia o maxiamigos não voltou no orkut
>
> > > > > > Edson:
> > > > > > HOLA,
> > > > > > como que ta o maxiamigos,, porque nao consigo fazer ele funcionar
> > > > > > nao sei o porque, ele nao esta mais acessando
>
> > > > > > Cerca:
> > > > > > Certo Nux, eu fui procurar o maxi amigos e não estava disponível.
> > Adoro seu
> > > > > > programa. Por favor, avise-nos quando ele voltar.
> > > > > > Forte abraço,
> > > > > > OK Nux, when i looked for maxi amigos this was not visible in tool
> > list. I
> > > > > > Love maxi amigos. Please, say us about the return.
> > > > > > Thakyou,
> > > > > > lucky and happy for you
>
> > > > > > Josy:
> > > > > > VOU FICAR DOENTE SEM O MAX AMIGOS NUX
>
> > > > > > Josy:
> > > > > > OI NUX CADE VC ??? RESPONDE O MAX AMIGOS VAI VOLTAR???????
>
> > > > > > jailson:
> > > > > > NUX..PQ RETIROU APLICATIVO?
> > > > > > VAI REPOR?
>
> > > > > > Josy:
> > > > > > ha por favor nao acaba o Max Amigos!!!!
>
> > > > > > Josy:
> > > > > > NUX O Q ACONTECEU COM O MAX AMIGOS, ACABOU?????
>
> > > > > > Thanks a lot for your time and consideration.
>
> > > > > > Best regards,
>
> > > > > > ________________________
> > > > > > Rene Tapia | Nux Labshttp://nuxlabs.com
>
> > > > > > 2010/8/2 Prashant (Google) <p...@google.com>
>
> > > > > > > Hi,
>
> > > > > > > René,
>
> > > > > > > It's the safety filter. An app may possibly not be visible to all
> > > > > > > users depending on their safety filters (
> >http://www.google.com/support/
> > > > > > > orkut/bin/answer.py?hl=en&answer=106586<
> >http://www.google.com/support/%0Aorkut/bin/answer.py?hl=en&answer=106586
> > >),
> > > > > > > and the applicable safety
> > > > > > > restrictions are governed by the content policy (
> >http://www.google.com/
> > > > > > > support/orkut/bin/answer.py?answer=16198<
> >http://www.google.com/%0Asupport/orkut/bin/answer.py?answer=16198>
> > > > > > > ).
>
> > > > > > > Baiju,
>
> > > > > > > I'll refer you again to the content policy link above. This app
> > has
> > > > > > > been marked spam and blacklisted.
>
> > > > > > > Prashant
>
> > > > > > > On Jul 30, 11:00 am, MyCantos <baiju0...@gmail.com> wrote:
> > > > > > > > Hi Prashant,
>
> > > > > > > >   Thanks for the reply.But I don't see any bug in the app and
> > I'm able
> > > > > > > > to add the app with the same xml file in sandbox.
> > > > > > > >    It would be really helpful if you can furnish the details.
>
> > > > > > > > Hoping to hear from you soon,
> > > > > > > > Baiju.
>
> > > > > > > > On Jul 29, 7:16 pm, "Prashant (Google)" <p...@google.com>
> > wrote:
>
> > > > > > > > > Baiju,
>
> > > > > > > > > I took a look at your app and there could be a bug that's
> > preventing
> > > > > > > > > it from getting added to someone's profile. I'll let you know
> > the
> > > > > > > > > details after a discussion.
>
> > > > > > > > > René,
>
> > > > > > > > > I think I see the reason. Please hold on for a while longer,
> > I'll
> > > > > > > > > update you right here.
>
> > > > > > > > > Thanks,
> > > > > > > > > Prashant
>
> > > > > > > > > On Jul 29, 4:50 pm, MyCantos <baiju0...@gmail.com> wrote:
>
> > > > > > > > > > Hello,
>
> > > > > > > > > > My application (SMS-Mehttp://
> > > > > > >www.orkut.co.in/Main#AppInfo?appId=543850612906)
> > > > > > > > > > is not working for the past 6 days.
> > > > > > > > > > Is it blocked for some reason?
> > > > > > > > > > I have not received any prior information regarding this
> > block.
> > > > > > > > > > Please let me know the problem so that I can rectify it.
>
> > > > > > > > > > Expecting a quick response,
> > > > > > > > > > Thanks in advance
>
> > > > > > > > > > On Jul 25, 5:37 pm, Tiago Silveira <t...@google.com>
> > wrote:
>
> > > > > > > > > > > Hi
>
> ...
>
> read more »

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