> There is more information here:
> 
> http://www.cio.com/article/588163/Oracle_Enacts_all_Or
> _Nothing_Hardware_Support_Policy?taxonomyId=3234

Presuming it to be accurate, there are a couple of considerations
that approach misses:

* some of today's home/educational/small business have influence
over tomorrow's enterprise IT budgets.  Indeed, some people are
concurrently in both roles, and those are probably among the more
knowledgeable.

* while there's no profit in committing oneself to support unpaying users,
they're still good for one (other) thing (assuming they have a way to provide 
it):
feedback/bug reports.  Every time some nobody finds and reports a bug
before a paying customer does, you don't look like an idiot in front of the
folks that pay the bills.
-- 
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