That seems completely reasonable to me.

On Thu, Apr 24, 2014 at 7:08 PM, Matt Caswell <fr...@baggins.org> wrote:

> On 24 April 2014 18:31, Ben Laurie <b...@links.org> wrote:
> > Note that this is just how to help me, not a consensus view from the
> > whole team, though I have no doubt much of it will be helpful to the
> > team, too.
> >
> > 1. Triage RT (https://rt.openssl.org/).
> >
> > RT has been neglected for a long time. People could usefully go
> > through it and identify:
> >
> > a) Tickets that can be closed
> >
> > b) Tickets that should have action taken, and how urgent that action is.
> >
> > If a ticket describes a potential security issue, then please don't
> > just announce it to the list. Instead send it to
> > openssl-secur...@openssl.org.
> >
> > In order to avoid duplication of effort, perhaps someone should set up
> > a github repo (or something else) assigning ranges to volunteers? It
> > might also be useful to use the same repo to hold the triage results
> > (so things can be ticked off as they are actioned).
> >
> > See also points 3, 4 and 5.
>
> I would suggest the following process to do as Ben has requested:
>
> 1) We start looking at the newest entries in RT first and work
> backwards in time. This is on the basis that the newest bugs are
> likely to still be present and most relevant. As we go back in time I
> suspect we'll see more and more which are no longer relevant - we will
> start hitting the law of diminishing returns.
>
> 2) Any new RT entries coming in should get the very highest priority.
> We can only start to make progress if the problem doesn't continue to
> grow.
>
> 3) The first step is for someone assigned to triage duty to do a first
> pass assessment about what the RT entry is about. I'm not sure what RT
> supports here? Can it be configured to record these somewhere (the
> queue perhaps)? I would suggest classifying as one of:
>
> - Bug report
> - Feature request
>
> And given a status of one of (the initial status is New - I'm not sure
> what statuses RT supports but I'm assuming it can be configured):
>
> - Closed (the report has already been dealt with; or the report is not
> relevant or appropriate)
> - Open (the report appears to be sane from reading it and requires
> further investigation)
>
> Possibly we could further classify by the area of code this report is
> about, e.g.
>  - Documentation
>  - Command line app
>  - libssl
>  - libcrypto
>  - Compilation & installation
>  - Platform specific
>  - etc
>
> Not sure how granular you might want to go here.
>
>
> 4) The next step is for someone (not necessarily the same person who
> has done the initial triage) to pick up Open requests and mark them as
> "owned" by them. They then attempt to recreate the bug (I suggest we
> focus on bug reports rather than feature requests at this stage). This
> could be done on the basis of expertise, e.g. "John" knows most about
> libcrypto and so will focus on libcrypto reports.
>
> The status is then updated to be either:
>
> - Confirmed
> - Not Confirmed (this is effectively a closed status - it could be
> reopened if the initial person reporting the defect provides further
> information)
>
> 5a) If the bug is confirmed and a patch has been supplied then the
> owner verifies that the patch fixes the issue. They can also sanity
> check the patch to make sure it looks reasonable. If all is ok the
> owner should also check that the patch can be applied to all branches.
> If not the owner can either port the patch themselves to all branches,
> or request that the submitter do it.
>
> The status is updated to either:
> - Rejected (the patch is not suitable, appropriate, or available for
> all branches)
> - Approved (the patch is in github for all branches and appears sane
> - it is ready for the dev team to review)
>
> 5b) If the bug is confirmed and no patch is available then the same
> process as in 5a applies, but the owner creates the patch themselves.
>
> 6) The dev team only look at Approved RT reports and verify that they
> are happy with the patch before committing it.
>
> Thoughts?
>
> Ben - Is it possible for some of us to get RT users created? The above
> assumes we can configure RT statuses - is this possible?
>
>
> Matt
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