On 05/05/15 16:01, Doug Hellmann wrote:
Excerpts from Adam Lawson's message of 2015-05-04 10:25:10 -0700:
So Thierry I agree. Developers are required to make it happen. I would say
however that acknowledging the importance of developer contributions and
selecting leadership from the development community is really half the
battle as it's pretty rare to see project teams led and governed by only
developers. I think addressing the inclusion of architects/operators/admins
within this committee is a hugely positive development.
The community of contributors is led by members, not all of whom
are "developers" -- some are writers, translators, designers, or
fill other important roles. The characteristic that cuts across all
of those roles is that they are *contributors*.

If "architects/operators/admins" or anyone else want to become
contributors, there is already a path to accomplish that by interacting
with the existing teams, and their insight and input would be very
welcome. But there is no shortcut to becoming a leader in this
community. Everyone has to earn their stripes.

I've asked a couple of times in this thread what benefit you see
in having someone from outside of the contributor community on the
TC, but I haven't seen an answer. Is there something specific we
could be addressing beyond the question of representation?
Hi Doug.

It is not only the representation - it is also action on the feedback.

There was an OPS summit not so long ago in Philadelphia [1]. Two full days. I personally did not participate but from what I heard it was a good two days of discussions.

There are at least 10 etherpads (Yay!! The OpenStack way of doing things!) that summarized the thoughts and concerns of the participants.

I think it would be fair to ask - how many actionable items came out of the this meeting that were implemented in any of the projects? If anyone has answers - they would be highly appreciated.
Did the TC follow up on these items?
Did the PTL's? (I know some of the PTL's were present there at the summit)

Now you might say - that is not their job, but I do think that it should be. The developer teams are asking for feedback the whole time. Saying that Operators are not sending it back their way. Here they are. What was done with all of this?

Were bugs raised?
Were blueprints submitted to make changes to accommodate any of these requests? Address any of them? Please don't tell me that you are waiting for the Operations people to submit all of these - because it is not going to happen. Most of them do not know how.

So here is a process that breaks down. The info is there, but that information is not being followed through upon.

Whose responsibility is this? The TC? The Foundation? The PTL's?
Here we have proper feedback from those using the products, fighting with (not against) the products and trying to get it working. If even 10% of the items mentioned in these etherpads were addressed (or have a documented plan to be addressed in the future) then I will be very surprised.

It comes down to this. OpenStack developers have a way of doing things. Operators also have a way of doing things - which is quite different to the way OpenStack does things.

If each of these groups continue down the paths they are currently going - never shall the twain meet. They need to come towards each other. The OpenStack community needs be more receptive to the way Operators need things done. Operators need to be more receptive to the way things are done in OpenStack. Yes we have made progress. Yes we will continue to make progress. But until the Operators/users (and you can interchange users with Operators throughout my whole email - I was lazy) are accepted to be part of the decision process in OpenStack (and I think that you can agree - that if that actually happens today - it is way after the fact - or extremely late in the process) then this disconnect is going to continue.

There is a feeling (at least that is my perception) that code is developed in a vacuum today. Without actually going into the field and asking what is needed - what is being used - what could be made better - before deciding what to write and fix.

"If you build it they will come[2]" was a great idea in Hollywood, but I am not sure it will work as well for us - for OpenStack.

Any ideas on how this could be solved - would be highly appreciated.
[1] https://etherpad.openstack.org/p/PHL-ops-meetup
[2] http://en.wikipedia.org/wiki/Field_of_Dreams
--
Best Regards,
Maish Saidel-Keesing

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