Hi,

Did you try logging in with your @gmail.com address ? :)


Regards,

Tom

On 02/08/16 19:04, zhuna wrote:
Dear,



I had an openstack ID with my company email address(na...@cn.ibm.com), I
change my company recently, so I add an company affiliation with my new
company name.

Now the question is I can not login openstack
(https://openstackid.org/accounts/user/login) by na...@cn.ibm.com
<mailto:na...@cn.ibm.com>, the error log is “We are sorry, your username
or password does not match an existing record.”

I can not login openstack by my new company email juno....@huawei.com
<mailto:juno....@huawei.com> either, the error log is “member
juno....@huawei.com is not verified yet!”, so I click “Verify Openstack
ID” and input my new email address, it prints

“juno....@huawei.com, your request was successfully processed! please
verify your INBOX
<mailto:juno....@huawei.com,%20your%20request%20was%20successfully%20processed!%20please%20verify%20your%20INBOX>”,
then I login my inbox, there is no email from openstack.





Really appreciate if you can help to fix it.





BR

Juno











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