A bit more feedback...
> I created a file. Please take a look and tell some ideas. > > http://dl.dropbox.com/u/8327991/openSUSE_marketing_survey_draft_v1.odt > > I'll try to analyze what I think. > > I have some questions about the person, others about the distro(s) and > about community. > Unfortunately I couldn't find questions that can be answered like YES/NO. > > Here we go: > > Personal: * Those questions show the ID of the user (or developer if he > uses a programming language). > 1. What OS do you use? Windows/MAC/GNU-Linux/Other Turn that into a check box > 2. What type of pc do you have? Desktop/laptop/tablet Change to What will be your next main computing device? Desktop/laptop/tablet > > * This question shows where we must focus. Maybe create an openSUSE > version for tablets (remember guys I'm Vet. I don't know if we can > create something like this). > > 3. Where do you use computer/linux? Profession/home > 4. a. Do you know any programming language? > b. Are you member of a project? How about getting rid of 4a and changing 4b to, what is blocking you from being a member of a project? > > Distro > 5. a. What was your first distro ever? > b. Why did you change your first distro? Add the word 'from' > > * Here we learn the first distro and the problem that the user had and > changed. Difficult installation procedure? Difficult environment? No > help? If this is software problem, our developers can fix it. If it's > community problem, our community can be organized better. > Maybe we must also learn what GUI he/she started. > > > 6. What do you use now? What GUI? > Switch What for Which ? > * If the user came back to GNU/Linux, what he/she uses now and what GUI. > > > 7. a. Have you ever used SUSE or openSUSE in the past? YES/NO - > SUSE/openSUSE > b. What were the reasons you stopped using it? > > * In Greece, lot of people told us: My first distro was SUSE 6.0 but I > had a problem using it and I turned to windows (or other distro). So we > must find the problem. If the problem doesn't excist any more, it's a > success for us. If it is and maybe developers cannot see it, then we > must check it. > Lately I've heard that it's difficult for the user to SEE the next > button on the bottom right corner. I guess the user installed (k)ubuntu > where the Next button it under the installation information. > > > 8. How many years do you use GNU/Linux? Instead of asking for years, ask Do you consider yourself an advanced, average or novice user? > > * Check if the user is advanced or not. Maybe this can go under personal > questions. > > 9. what do you like best in your distro? > > * Developers can see what people like best and maybe try to create > something similar (or better) to our distro. > > 10. Combine pros from other distros you want to use > > * It's the same question but the user here can say also what he/she > likes from other distros (and dislike on the one he/she uses). > > Community > 11. Do you use forum/irc/ML/wiki/personal contact to find help? > > * This shows where the user asks questions and gets answers. This way > the local communities can focus on that channel of communication. > > 12. What did you like best with your contact with openSUSE people? > 13. What do you think that people of openSUSE must change? > > * The above 2 questions are to improve the ambassador's behaviour with > the people. It's not mandatory but I propose the ambassadors (marketing > people) to read books about communicating with people. It's not only > about technical questions. We can find answers to those questions to our > wiki. But the interaction with people is another story. > > That's all I'm thinking right now. I hope you're not mad at me (Henne ;-) ) > Thanks for reading. > Have a lot of fun > Stathis > > PS: We must find the right questions for the lessons we must learn and > then use our community tools to check the results. -- To unsubscribe, e-mail: opensuse-marketing+unsubscr...@opensuse.org For additional commands, e-mail: opensuse-marketing+h...@opensuse.org
