Sven Burmeister пишет:
Hello!
Please perform the following experiment:
Take somebody you know and never has been to www.opensuse.org before. Tell him
to find help/support on that site. Stop the time until the user finds the
links to help/support. My guess: it takes ages to even get to the page where
one could find it because the frontpage does not even mention support/help
and wiki is not a synonym for those words.
Take the same person and stop the time until he finds help/support on
www.ubuntu.com.
Compare both sites' performance.
Tell that person that one has to click on wiki, stop the time until the person
finds help/support on the following page. My guess: it takes ages because
help is only mentioned once and as a tiny, tiny link and that link does not
even link to helo/support but to download-help.
Sorry to be that sarcastic, but one could think that opensuse.org maintainers
do not expect a lot of users to come to this site looking for help.
My suggestion, put a big fat icon on the frontpage and the following that
displays a question-mark and a link below it that states: help/support.
In fact help on opensuse.org is artificially split into communicate and
documentation both not being as straight forward as a simple big icon and the
two words/help/support.
Sven
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wiki it was easier to find the answer to an interesting question in the
old version. It is the fact! Now it is necessary to search long, I agree
with you Sven.
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