arijit sarkar wrote: > Boxed version comes with 90-day installation support by phone and > e-mail. You may extend it after purchase support. > Dunno if SuSE works the same way that RedHat did, but if it does, I'd advise folks not to "register" unless and until they actually do need some help.
I bought a commercial RedHat distribution once, somewhere around v7.1 if I recall correctly, because it had been a while since I'd run a Linux system, and it was my first experience with RedHat. I figured I might need the help, and was happy to pay extra for it. I duly followed their recommendation to register the product as soon as it was installed. As it turned out, I was able to answer all my own questions for quite a while, digging information out of man pages, Linux books, and other available resources. When I was finally stumped, and had tried for days to resolve a problem, I contacted them and was told that my support had run out, because I'd bought the distribution slightly more than 90 days before. That was the end of my first and last association with RedHat Linux. I've always figured that 90 days of paid support ought to extend for 90 days after your first support contact, but that's not the way RedHat saw it. If SuSE feels the same way, then my above advice stands: don't sign up until you need help. -- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
