On Saturday 10 November 2007 11:18, Myrosia Dzikovska wrote: > Well, a USB pen drive works just fine - no issues there. The thing is, > why would it have worked in earlier versions (both 9.3 and 10.0), and > not work now? Nothing much happenned to this camera in between my last > try on 10.0 and the 10.3 update - I would say it's unlikely that the > something went wrong with it.
Very strange. Maybe you'll get someone to say they updated teh USB subsysetm in 10.3. In any case, thought you'd get a kick out of this interaction with Canon. You HAVE written them haven't you?? > > > Original Message Follows: > > > ------------------------- > > > > > > Email Support Form Message > > > Product Type: PowerShot S60 > > > > INQUIRY: I'm looking for the Linux driver support. I have openSUSE > > > > 10.2. Please tell me where I can find this. > > On Saturday 10 November 2007 16:11, Canon Support - PowerShot wrote: > > > Dear Kai Ponte: > > > > > > Thank you for writing to us. We value you as a Canon customer and > > > appreciate the opportunity to assist you with your PowerShot S60. > > > Unfortunately, our products aren't supported by Linux, we don't > > > offer drivers for linux. > > > > > > We have drivers for Windows and Mac based pcs. > > Thank you very much for writing back. > > > > I understand you have drivers for Windows PCs. I have upgraded to > > Linux. > > > Please tell me where the linux drivers are. > > > > Dear K. Ponte: > > > > Thank you for your reply. We value you as a Canon customer and > > appreciate the opportunity to assist you. > > > > While considering the desire to provide the best possible support for > > Canon's products, Canon must make decisions on which products to > > support when new operating systems are introduced. Currently, Canon has > > decided to support only the Microsoft Windows and the Macintosh operating > > systems. We understand, and sincerely apologize for any frustration > > you have experienced if your are using another operating system, but we > > hope that you understand our rationale. > Thank you for your quick response. > > Since Linux has been out for 16 years, do you think you might be able to > get > your resources moved on to supporting it anytime soon? > > When will you support linux? I upgraded from Windows Vista and expect > vendors > to support modern operating systems. > > Dear K. Ponte: > > Thank you for your reply. We value you as a Canon customer and > appreciate the opportunity to assist you. > > Currently we have not had sufficient demand from Linux users to warrant > the creation of Linux drivers for PowerShot cameras. Whether this is > due to many Linux users using multiple operating systems or opting for > card readers is not known to us. > > We have forwarded your comments to Canon USA through our Customer > Feedback process. This process allows us to capture important feedback > from our valued customers. As we constantly strive to improve our > products and services, your comments are vital to our continued success. > -- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
