Thank you for your explanation. This is actually where I first noticed the issue. Even though the device has a VPN IP and is responding to ping, the error is still appearing.
I refreshed the list page using a hard refresh (Ctrl + Shift + R), but the health status did not change. After receiving your email, I checked again, and the result is still the same. That’s why I raised the question in the forum. Could you please advise if there’s anything else I should verify from my side? Regards, logu On Tue, Feb 17, 2026 at 6:42 PM 'Federico Capoano' via OpenWISP < [email protected]> wrote: > This is highly unlikely, if you refresh the list page instead of > navigating to the detail page you'll observe the same result. > > F. > > > On Tue, 17 Feb 2026 at 04:27, Logunath K <[email protected]> wrote: > >> Yes I will expand this, what I have seen in the application. >> >> I monitored a few specific devices (VPN IP pinging, metrics being sent) >> that remained *'Critical'* in the *List View (/admin/config/device/)* >> for over 10 minutes. This is well beyond my *5-minute run_checks >> interval*. But they were "OK" inside the "Detail VIew" page. >> >> *The Test for specific device:* >> >> 1*. In list page: *The devices Health status showing* " Critical"* >> >> 2. *Before visiting the web page:* I checked the Python shell. >> The database record for this device still showed status='critical'. >> >> 3.* During the visit:* I navigated to the device *Detail View* ( >> /change/). The status was showing *'OK'* >> >> 4. *After the visit:* I returned to the *List View*, and the >> status was now *'OK'*. [Here is the catch for 1 and 4th point] >> >> Based on my observations, the status seems to refresh only when >> the detail page is opened manually. Is there another way to confirm this? >> >> >> >> Regards, >> >> logu >> >> >> On Tue, Feb 17, 2026 at 4:06 AM 'Federico Capoano' via OpenWISP < >> [email protected]> wrote: >> >>> The health status turns to OK as soon as the device communicates with >>> the server by sending a checksum request or it sends monitoring data, this >>> triggers "device recovery detection", which makes the system execute >>> monitoring checks again on the device. >>> >>> Opening the device details page has no effect on the device health >>> status, the only difference it makes is that refreshing the page gets the >>> latest information. >>> >>> So I am not really sure what problem you're pointing out. >>> >>> Do you care to expand? >>> >>> Best regards >>> *Federico Capoano* >>> OpenWISP OÜ >>> Kotkapoja tn 2a-10, 10615, Harju maakond, Tallinn, Estonia >>> VAT: EE101989729 >>> +372 59361689 >>> *openwisp.io* <http://openwisp.io> >>> >>> >>> On Mon, 16 Feb 2026 at 01:49, Logunath K <[email protected]> wrote: >>> >>>> Dear team, >>>> I am writing to report a potential synchronization >>>> issue I've noticed in the OpenWISP2 dashboard regarding device health >>>> statuses. >>>> >>>> *Issue Description:* In the main device list page, several devices are >>>> showing a *"Critical"* status. However, when I click on an individual >>>> device to view its overview page, the status correctly updates to >>>> *"OK."* >>>> >>>> Interestingly, once I navigate back to the list page, the status for >>>> that specific device remains "OK." This suggests that the status is only >>>> being refreshed when the device's detail page is manually visited. >>>> >>>> *Technical Evidence:* I have verified this discrepancy using the >>>> Python shell. Even when a device is physically reachable, the >>>> DeviceMonitoring model still reflects a stale "critical" status until >>>> the web interface triggers an update: >>>> >>>> >>>> >>>> >>>> *>>> from openwisp_monitoring.device.models import DeviceMonitoring>>> >>>> d = DeviceMonitoring.objects.get(device__id='[DEVICE_UUID]')>>> >>>> print(d.status)critical* >>>> >>>> I've inspected the Celery task logs; all background processes appear to >>>> be running correctly without any reported failures. >>>> >>>> regards, >>>> >>>> logu >>>> >>>> >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "OpenWISP" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion, visit >>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivrVO9gBxiJLL0BR8n_ta9EZdsZwqzJhOSafE05MxHhHug%40mail.gmail.com >>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivrVO9gBxiJLL0BR8n_ta9EZdsZwqzJhOSafE05MxHhHug%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "OpenWISP" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion, visit >>> https://groups.google.com/d/msgid/openwisp/CAAGgX6%2BRxb27EzBAaCp_-5g9GgVyKF0Nav-6FVgFJHyoxxWMUQ%40mail.gmail.com >>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6%2BRxb27EzBAaCp_-5g9GgVyKF0Nav-6FVgFJHyoxxWMUQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "OpenWISP" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/openwisp/CAJy2ivr8XQ9V_%3DHN%2BJMFoY-bs%3D2%2BcF-O7xPuYpmqtHzFvYLYbA%40mail.gmail.com >> <https://groups.google.com/d/msgid/openwisp/CAJy2ivr8XQ9V_%3DHN%2BJMFoY-bs%3D2%2BcF-O7xPuYpmqtHzFvYLYbA%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "OpenWISP" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/openwisp/CAAGgX6JZabiBRQBfPEXWpB_cXgsgu35cdo5qwvgf_VDpvxCEMw%40mail.gmail.com > <https://groups.google.com/d/msgid/openwisp/CAAGgX6JZabiBRQBfPEXWpB_cXgsgu35cdo5qwvgf_VDpvxCEMw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "OpenWISP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/openwisp/CAJy2ivq_4vgc%3Dphh7pSDwFy8-BA8XoAU5VYNciB7NgPcWP_hTg%40mail.gmail.com.
