Ok, Thanks & Regards, logu
On Wed, Feb 18, 2026 at 6:58 PM 'Federico Capoano' via OpenWISP < [email protected]> wrote: > AFAIK the UI does not affect device management and monitoring. > Make sure you're using the latest available version: 25.10 > <https://openwisp.io/docs/25.10/releases/25.10.html>. > If the issue persists we will need to replicate it in a development > environment to validate it. > > F. > > > On Wed, 18 Feb 2026 at 01:19, Logunath K <[email protected]> wrote: > >> Thank you for your explanation. >> >> This is actually where I first noticed the issue. Even though the device >> has a VPN IP and is responding to ping, the error is still appearing. >> >> I refreshed the list page using a hard refresh (Ctrl + Shift + R), but >> the health status did not change. After receiving your email, I checked >> again, and the result is still the same. >> >> That’s why I raised the question in the forum. >> >> Could you please advise if there’s anything else I should verify from my >> side? >> >> >> Regards, >> >> logu >> >> On Tue, Feb 17, 2026 at 6:42 PM 'Federico Capoano' via OpenWISP < >> [email protected]> wrote: >> >>> This is highly unlikely, if you refresh the list page instead of >>> navigating to the detail page you'll observe the same result. >>> >>> F. >>> >>> >>> On Tue, 17 Feb 2026 at 04:27, Logunath K <[email protected]> wrote: >>> >>>> Yes I will expand this, what I have seen in the application. >>>> >>>> I monitored a few specific devices (VPN IP pinging, metrics being >>>> sent) that remained *'Critical'* in the *List View >>>> (/admin/config/device/)* for over 10 minutes. This is well beyond my >>>> *5-minute >>>> run_checks interval*. But they were "OK" inside the "Detail VIew" page. >>>> >>>> *The Test for specific device:* >>>> >>>> 1*. In list page: *The devices Health status showing* " >>>> Critical"* >>>> >>>> 2. *Before visiting the web page:* I checked the Python shell. >>>> The database record for this device still showed status='critical'. >>>> >>>> 3.* During the visit:* I navigated to the device *Detail View* ( >>>> /change/). The status was showing *'OK'* >>>> >>>> 4. *After the visit:* I returned to the *List View*, and the >>>> status was now *'OK'*. [Here is the catch for 1 and 4th point] >>>> >>>> Based on my observations, the status seems to refresh only >>>> when the detail page is opened manually. Is there another way to confirm >>>> this? >>>> >>>> >>>> Regards, >>>> >>>> logu >>>> >>>> >>>> On Tue, Feb 17, 2026 at 4:06 AM 'Federico Capoano' via OpenWISP < >>>> [email protected]> wrote: >>>> >>>>> The health status turns to OK as soon as the device communicates with >>>>> the server by sending a checksum request or it sends monitoring data, this >>>>> triggers "device recovery detection", which makes the system execute >>>>> monitoring checks again on the device. >>>>> >>>>> Opening the device details page has no effect on the device health >>>>> status, the only difference it makes is that refreshing the page gets the >>>>> latest information. >>>>> >>>>> So I am not really sure what problem you're pointing out. >>>>> >>>>> Do you care to expand? >>>>> >>>>> Best regards >>>>> *Federico Capoano* >>>>> OpenWISP OÜ >>>>> Kotkapoja tn 2a-10, 10615, Harju maakond, Tallinn, Estonia >>>>> VAT: EE101989729 >>>>> +372 59361689 >>>>> *openwisp.io* <http://openwisp.io> >>>>> >>>>> >>>>> On Mon, 16 Feb 2026 at 01:49, Logunath K <[email protected]> wrote: >>>>> >>>>>> Dear team, >>>>>> I am writing to report a potential synchronization >>>>>> issue I've noticed in the OpenWISP2 dashboard regarding device health >>>>>> statuses. >>>>>> >>>>>> *Issue Description:* In the main device list page, several devices >>>>>> are showing a *"Critical"* status. However, when I click on an >>>>>> individual device to view its overview page, the status correctly updates >>>>>> to *"OK."* >>>>>> >>>>>> Interestingly, once I navigate back to the list page, the status for >>>>>> that specific device remains "OK." This suggests that the status is only >>>>>> being refreshed when the device's detail page is manually visited. >>>>>> >>>>>> *Technical Evidence:* I have verified this discrepancy using the >>>>>> Python shell. Even when a device is physically reachable, the >>>>>> DeviceMonitoring model still reflects a stale "critical" status >>>>>> until the web interface triggers an update: >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> *>>> from openwisp_monitoring.device.models import >>>>>> DeviceMonitoring>>> d = >>>>>> DeviceMonitoring.objects.get(device__id='[DEVICE_UUID]')>>> >>>>>> print(d.status)critical* >>>>>> >>>>>> I've inspected the Celery task logs; all background processes appear >>>>>> to be running correctly without any reported failures. >>>>>> >>>>>> regards, >>>>>> >>>>>> logu >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "OpenWISP" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> To view this discussion, visit >>>>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivrVO9gBxiJLL0BR8n_ta9EZdsZwqzJhOSafE05MxHhHug%40mail.gmail.com >>>>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivrVO9gBxiJLL0BR8n_ta9EZdsZwqzJhOSafE05MxHhHug%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>>> . >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "OpenWISP" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To view this discussion, visit >>>>> https://groups.google.com/d/msgid/openwisp/CAAGgX6%2BRxb27EzBAaCp_-5g9GgVyKF0Nav-6FVgFJHyoxxWMUQ%40mail.gmail.com >>>>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6%2BRxb27EzBAaCp_-5g9GgVyKF0Nav-6FVgFJHyoxxWMUQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "OpenWISP" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion, visit >>>> https://groups.google.com/d/msgid/openwisp/CAJy2ivr8XQ9V_%3DHN%2BJMFoY-bs%3D2%2BcF-O7xPuYpmqtHzFvYLYbA%40mail.gmail.com >>>> <https://groups.google.com/d/msgid/openwisp/CAJy2ivr8XQ9V_%3DHN%2BJMFoY-bs%3D2%2BcF-O7xPuYpmqtHzFvYLYbA%40mail.gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "OpenWISP" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion, visit >>> https://groups.google.com/d/msgid/openwisp/CAAGgX6JZabiBRQBfPEXWpB_cXgsgu35cdo5qwvgf_VDpvxCEMw%40mail.gmail.com >>> <https://groups.google.com/d/msgid/openwisp/CAAGgX6JZabiBRQBfPEXWpB_cXgsgu35cdo5qwvgf_VDpvxCEMw%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "OpenWISP" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion, visit >> https://groups.google.com/d/msgid/openwisp/CAJy2ivq_4vgc%3Dphh7pSDwFy8-BA8XoAU5VYNciB7NgPcWP_hTg%40mail.gmail.com >> <https://groups.google.com/d/msgid/openwisp/CAJy2ivq_4vgc%3Dphh7pSDwFy8-BA8XoAU5VYNciB7NgPcWP_hTg%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > You received this message because you are subscribed to the Google Groups > "OpenWISP" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion, visit > https://groups.google.com/d/msgid/openwisp/CAAGgX6LLqM%3DM%3Dzp1nU0OZb%3DgE2%2B8nMNGK3RyaoEg_bQXcavbTw%40mail.gmail.com > <https://groups.google.com/d/msgid/openwisp/CAAGgX6LLqM%3DM%3Dzp1nU0OZb%3DgE2%2B8nMNGK3RyaoEg_bQXcavbTw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "OpenWISP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/openwisp/CAJy2ivosT8k0khw3RHOVp3F9wzuHgr-1BHyZYrLQYpHwmg5Kug%40mail.gmail.com.
