We have a requirement to post SOP's (Standard operating procedures) with each of service checks. This mean that our support center can act on errors that appear.

In previous version, there was a place that allowed us to place links for docs in service checks. This meet all our requirements. Now the links are gone which delay deployment for a very long time. Links can be added for hosts, not service checks. It was presented that the solution is to use markdown filters, so we spun our gears to no end.

Misunderstanding is understatement.

-R


--On July 8, 2010 7:46:59 PM +0100 Ton Voon <[email protected]> wrote:


On 8 Jul 2010, at 19:07, Roberto R. Morelli wrote:

No good. Not good at all.

We will have to find an alternate solution.


Sorry, I think there's a big misunderstanding about the use of the markdown
filter.

Basically, if you set the filter, then the plugin output will be rendered
differently in the Opsview status web pages, so you can, for example, make
some text bold, italicised or even add hyperlinks.

This means the plugin has to support markdown output. That is why Steve gave
an example where a new custom plugin was written which produced some
markdown output.

You can set the filter for plugins that do not support markdown, but then
the text will not display differently (it's just normal output).

The requirement we had from the customer that sponsored the work was that
they wanted to embed hyperlinks from their custom plugins. Given that
requirement, we think the markdown filter is a very good solution (with
additional benefits of text styling).

Roberto, I'm not sure what you were expecting from us - rewrite all plugins
to produce markdown output?

Or maybe the better question is: what are you trying to do?

Ton

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Roberto R. Morelli
[email protected]
Energy Sciences Network

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