If you are interested and have questions about this opportunity,
Please contact me at ro...@vdartinc.com

Role: Network Technical Support consultant
Location: Danville, IL
Duration: 6months
Rate: $Negotiable
Employment: Contractual

Major Duties and Responsibilities:

1) Manage the Server & network infrastructure consisting of a primary
data center and over 700 desktop clients. Ensure optimal configuration
to support the changing business needs.
2) Provide operational and on-call support as required in a 24x7
environment and ensure highest level of customer support through
proactive problem ownership and management, and adherence to change
management standards.
3) Perform and assist with network design, network capacity planning,
monitoring, reconfigure, and tuning of network hardware.
4) Oversee software and network security.
5) Documents network problems and resolution for future reference.
6) Create and update network documentation.
7) Manage Microsoft Windows Server based applications and ensure
anti-virus updation & system patching.
8) Research, test, and implement business continuity, including
Disaster Recovery, patch management, security, etc.
9) Maintain Asset Inventory for all IT related service agreements,
licenses warranties and other hardware/software purchased.
10) Monitor, escalate and resolve support calls as per defined SLA &
Quality definitions
11) Provide support to local & remote clients on supported applications
12) Strong analytical abilities and professional office experience needed.

Qualifications/Necessary Skills:

1) 5+ years experience in a technical support role.
2) Working knowledge of configuration, support, and failure analysis
of major vendors (HP servers & Dell desktops).

3) Experience operating a Enterprise WAN environment using MPLS,
Internet, and VPN technologies with technical experience in the
following areas:

o TCP/IP network design
o Routing protocols: EIGRP
o Switched networks: VLAN, HSRP, ISL
o VPN and Firewalls: L2TP, IPSEC, Radius/LDAP
o Network monitoring
o Voice Over IP

4) Certifications from Microsoft/Cisco would be a big plus.
5) Experience with Active Directory, DNS, and Domain Infrastructures.
6) Experience planning, implementing, and maintaining systems with
Windows 2003/Windows 2008 Operating systems.
7) Strong Troubleshooting Skills with Windows 2003 Server Problems
8) Experience with Symantec Antivirus Software using Symantec System Center
9) Experience with Change Management and Control Processes
10) Excellent oral and written communication skills.
11) Assertive and able to work successfully in a fast paced work environment.
12) Ability to proactively work on problems of diverse scope.
13) Strong initiative, resourcefulness and follow-through.
14) Exceptional organizational, prioritizing and multi-tasking skills.
15) Experience working with senior level management in a technology
environment is preferred.
16) Ability to independently research problems and create solutions
17) Demonstrate High level of energy and flexibility.

Regards,

Robin
Manager – Recruitment & Staffing
VDart Inc
Bulls-i-Consulting
P:  804 486 9914
F: 866 431 2320

V (Our employees, partners and affiliates) dash to provide bulls-i
performance with precision. We are VDART..the Bulls-i-Consulting
partner. HQ'd in Atlanta, GA, VDart works with customers nationwide in
providing consulting solutions in the areas of ERP, BI and
Infrastructure Services.

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