Bambi,
I'm afraid I read something different in that story, but equally pleasant.
Like a lot of things in this world sometimes we need to push the "press-to-test"
button and see how the shoe fits before making up our minds. Companies I believe
needed to do the same thing with offshoring their IT activity. I've no doubt that a
fair amount of application development will remain offshore just like manufacturing
jobs are, but that support and infrastructure jobs that have been previously offshored
will come back. I'll put it this way, I support a remote site right now that's 3000
miles away. When the crap hits the fan it can easily take 3 times as long to fix as
it does when your right there. It was also the reason I recently spent 2 weeks on the
road namely down range at that site. Now if all you want to do is "monitor" the site
from India, sure you can do that. But until they invent a way for me to
instantiounsly physically access the tape library or cdrom out there from her!
e it ain't happening.
Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA
-----Original Message-----
Sent: Tuesday, November 25, 2003 12:50 PM
To: Multiple recipients of list ORACLE-L
Friends --
Looks like Dell is moving call centers from India to Texas and Tennessee.
Seems that the folks in India, while very polite, have thick accents. Um.
Thick, non-Texan, accents. Anyway, this may bode well for us technical
folks if this [and the previously discussed article] are the beginning of a
"bring the tech jobs back" trend. This may imply that we are [temporarily]
moving away from a globalized technical labor force (and therefore global
wage equilibrium). Of course, it could mean nothing beyond what it says.
Time will tell. In the meantime, here's the link.
Enjoy!
Bambi.
http://www.cnn.com/2003/TECH/biztech/11/24/dell.call.centers.ap/index.html
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