Hi Partner’s
This is Mitul for Golden Resource, Inc (GRS), we are Cincinnati based Consulting firm since 18 years. One of client is looking for a *Genesys IVR Lead*. Please find the job description below and let me know if it is similar to what you are looking for then send me your updated word format resume at mshu...@goldenresource.com or call me at 513-342-6277 ext 103 Needed Profiles ASAP!!!!!!!!!!!! *Title: Genesys Tech Lead* *Work location can be in Des Moines, IA or Columbus, OH* *Duration: Longterm* *Technical leadership for Genesys CTI/IVR or general contact center technology project needs. * · Contact Center Technology - Required - 7 Years or close · Genesys Contact Center Suite - Highly Desired - 5 Years · Genesys Routing knowledge on Genesys 8.1 or above required. · This is a technical leadership role that will be accountable for thought leadership around technology solutions and playing the Technical Development Lead role on projects, including solution design, technical oversight and direction, release planning and facilitation. · General knowledge of contact center solutions preferred, including TComm (AT&T & Avaya IP Telephony), CTI Routing, IVR, Real Time & Historical Reporting, Workforce Management, Multichannel, etc. Practitioners of the IT Application Development profession primarily focus on providing high quality, cost effective information technology solutions to business partners by creating new or modifying and/or supporting existing software applications. Associates are expected to design, code, analyze, configure, unit test, and maintain applications. Contributes strategic vision to the business unit and integrates a broad range of ideas regarding IT application development. Recognized across the organization for IT application development expertise and sought as a resource for resolution of unique or complex IT application development problems. Undertakes the most complex IT application development projects involving multiple disciplines and may impact multiple business units. Regards... Coming together is a Beginning... Keeping together is Progress...Working together is a Success!!! [image: Golden Resource, Inc.] <http://www.goldenresource.com/> *“Building Bridges between Business and Technology.”* *Mitul* / Sr. Technical Recruiter 513-342-6277/ mshu...@goldenresource.com *Golden Resource, Inc.* Office: 513-342-6290 Ext- 103 / Fax: (513) 823-2037 7303 Cedarcrest Drive Liberty Township, OH 45044 http://www.goldenresource.com [image: Facebook] <https://www.facebook.com/mitul.grs>[image: Twitter] <https://twitter.com/mitulgrs>[image: Google Plus] <https://plus.google.com/104701368947342258176/posts/p/pub>[image: Linkedin] <http://htmlsig.com/www.linkedin.com/in/mitulshukla/> [image: http://geekwhisperin.files.wordpress.com/2011/08/please-consider.png] *This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company. * -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.