*Hi,*
*Please check the JD and let me know if you have any candidates available. * *Position: Citrix – Systems Support Admin* *Location: Pewaukee WI* *Duration:6+ months* *Interview: Phone then Skype* *Must be GC or US Citizen * solve complex user application problems, while providing functional and technical expertise and consulting support on cross-functional system issues. *Essential Responsibilities:* - Responsible for installation, upgrades, and ongoing support of business applications. - Interact with the end-users to understand their requirements - Assist with defining project scope, schedule, and technical requirements - Identify project tasks and manage tasks to deliver solutions on schedule - Coordinates with users to create test cases and perform application testing - Perform system testing with sample/live data with the help of testers - Prepare High quality Documentation – e.g. Application technical support, user training, Functional Design Specifications, and Technical Design Specifications - Provide project status updates to project team and client - Implement the new system - Perform application troubleshooting, root cause analysis, and problem resolution. - Maintain and improve processes supporting lifecycle management of applications. - Audit systems state and security in accordance with applicable compliance standards - Author system recovery procedures; plan and conduct recovery drills to test effectiveness - Act as a liaison between vendors, IT professionals, and end-users of the organization to gather business requests, translate requirements into technical specifications, and make recommendations to management. - Adhere to defined business processes (e.g. Change, Incident, and Release Management) and follow methodology for moving applications into a production environment. - Participate directly in 24 X 365 on-call, off-hour support activities. Provide assistance as necessary to IT Infrastructure personnel to resolve problems with production activities. - Keep apprised of developments in the industry through educational and other information resources to determine opportunities for applying technology to business activities. - May be called upon to serve before, during, and after a Transmission Emergency Response Plan (TERP) event; such event may require performing functions that are outside the scope of your regular job. - Demonstrate compliance with ATC’s Code of Conduct, all company policies and procedures, and all laws and regulations - Perform other duties as assigned. - *Minimum Education* - Bachelor’s degree in Information Technology or related discipline is preferred; Associate Degree with relevant experience is required. *Minimum Experience* - Minimum 5+ years experience of progressive responsibilities for testing, deploying, and supporting a variety of both common and industry specific business applications and systems. - Proven expertise with installing and supporting applications in a virtualized environment using various technologies and virtualization methods (e.g. Citrix, VMware, MokaFive, etc.) - Proficiency with installing and troubleshooting applications on Windows platforms (both server and desktop) - Familiarity with MS Office Application Suite, MS Outlook, SQL Server, and SharePoint. - Proven, effective oral/written communication and interpersonal skills. *Thanks and Regards* *Vikas Gupta* *Sr. Technical Recruiter* *Phone: 4692098270* *[image: srimatrix-logo]* -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to oracle-projects+unsubscr...@googlegroups.com. To post to this group, send email to oracle-projects@googlegroups.com. Visit this group at https://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
