Buzz the unbelievably useless Monterey Beach hotel - despite no less than FIVE international phone calls (at my expense) + two faxes of confirmation and requesting confirmation from them (with no response), today claim to have no reservation for me.
I have asked them to use up your day's reservation to make my first day's reservation - though I had reserved a garden side at $89 (rather than your ocean side) "I can't do that" says the duty manager. he also has NO RECORD of any Open Space meeting/event. so I requested he speak to someone that CAN make the changes. no idea whether/how this is going to get sorted out. Keeping fingers crossed and waiting for news most of all - sorry you won't be there. all the best Romy
