Hi Alan,
it seems that you do not have a standard installation. It looks that
you did some changes in SysConfig regarding viewable 'lock' settings.
Please be care with this kind of setting. Only change it if you know
what you are doing.
You have IMO 2 possible ways.
a) Remove all your custom changes and all config changes to remove
this error (rm Kernel/Config/Files/ZZZAuto.pm and changes done
directly in Kernel/Config.pm)
b) Go to hhttp://www.otrs.com/de/support/enterprise-subscription/ to
get help
Thanks,
-Martin
On Jul 31, 2009, at 16:48 , Alan McKay wrote:
Sobald wie ich auf der Dashboard-linke klicke :-(
Software error:
Can't use an undefined value as an ARRAY reference at
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm line
210.
For help, please send mail to the webmaster (supp...@recognia.com),
giving this error message and the time and date of the error.
---snip---
[r...@mon-one:/opt/otrs]# perl -cw
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm syntax
OK
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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