Hi Anthony, And thank you for your help.
Yes I saw the warning from Google. It's not a problem if an email is not sent at time T. It can be sent at T+1m or T+10m or even T+1h I don't mind. My concern is when the message is not sent at all. The first email with warning was sent later. Fine. My question is how can I retrieve the second message? Was it sent at some time after the error? Was it completely destroyed (that would be a terrible programming mistake imho)? Is it sitting somewhere waiting for me to push the resend button? Regards Santiago On Sat, May 9, 2020, 17:03 Anthony F McInerney <[email protected]> wrote: > > > On Tue, 5 May 2020 at 11:34, Santiago DIEZ <[email protected]> wrote: > >> Hi, >> >> I received 2 alerts in the past 9 days. >> I'm using otrs-6.0.28. >> >> >> >> subject: OTRS Scheduler Daemon Cron: MailQueueSend >> >> The body starts with: >> ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-59 Perl: 5.20.2 >> OS: linux Time: <DATE> >> >> Then there are many lines of debug. One of them being: >> Message: CommunicationLog([...])::Kernel::System::MailQueue => >> Temporary problem returned from server, requeuing message for sending. >> Message: SMTPCode: 451, ErrorMessage: Could not send message to >> server: 451, Go ahead j4sm19123399wrm.85 - gsmtp! >> >> The body finishes with >> Error: Could not send message with ID '425'! Please refer to the log. >> Error: Failed. >> >> From the message id (j4sm19123399wrm.85) I could verify that the email >> was indeed sent one minute later (found the corresponding article >> using grep on /var/article/). >> But what does the id 425 refer to? >> >> >> >> The second alert has the same subject. >> >> The body also starts with: >> ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-59 Perl: 5.20.2 >> OS: linux Time: <DATE> >> >> Then there are many lines of debug. One of them being: >> Message: CommunicationLog([...])::Kernel::System::MailQueue => >> Permanent sending problem or we reached the sending attempt limit. >> > > Here's the problem. Google have a sending limit via smtp (It's like 100 > per minute or something you can look it up). Unless you have a business > account that allows more. > > > >> Message will be removed >> >> The body finishes with >> Error: Could not send message with ID '520'! Please refer to the log. >> Error: Failed. >> >> I can't find the message id a67sm13838135wmc.30 anywhere in my articles. >> How can I retrieve the message to try and send it again? >> >> >> >> Thanks for your help >> Regards >> Santiago >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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