Hi Bryan, On Sat, Oct 12, 2002 at 09:03:40AM -0400, Bryan Fullerton wrote:
> [...] > like. Some comments/suggestions... > > - in the INSTALL document, step 2, it would be useful if you mentioned > that the otrs user needs to be in the nogroup group to work properly > later with SetPermissions.pl etc. Fixed. > - to get the initial PostgreSQL-specific schema file working I had to > do the insert twice - the first time there were many errors about > missing tables, but the second time it worked fine (I'm guessing > because the tables were there from the first insert :). This should > probably be documented, or the order of table creation changed around > in the SQL. I'll check this. > - I had to do a "chgrp -R www $HOME/var/article" to allow Apache to > write copies of the messages sent. Maybe document this? Did you use SetPermissions.pl? > - Most of the general otrs config seems to be in the Kernel/Config.pm > file, which I'd assume is overwritten if I do an upgrade. Might be > worth looking into something like Mailman or FreeBSD has, where the > application has default settings which are overridden (if needed) by a > file that's not included in the application tarball. Makes upgrades > easier. :) That's a nice idea. I put it on the todo list. > I think that's it for now, just getting into setting up users/groups > and queues now, so will probably have more to comment on later. :) Fine! Thanks again. :)) > Bryan Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
