Hi Bryan,

On Fri, Oct 18, 2002 at 10:08:41AM -0400, Bryan Fullerton wrote:

> I see in the crontab for the otrs user (which I finally turned on ;) 
> that there's this section:
> 
> # --
> # cron/postmaster - postmaster cron of the OpenTRS
> # Copyright (C) 2002 Martin Edenhofer <[EMAIL PROTECTED]>
> # --
> # $Id: .procmailrc,v 1.7 2002/05/12 22:04:43 martin Exp $
> # --
> # This software comes with ABSOLUTELY NO WARRANTY.
> # --
> # check every 60 minutes the spool dorectory of OpenTRS
> */60 * * * * /etc/rc.d/otrs cleanup
> 
> Where do I find the command that's supposed to live as /etc/rc.d/otrs? 
> No mention of it (or the Cron.sh file) in the INSTALL docs.

Ja, correct. I added it to the INSTALL 2 weeks ago. 

You will find this command in $OTRS_HOME/scripts/suse-rcotrs. You can use
'$OTRS_HOME/scripts/suse-rcotrs cleanup' on FreeBSD (not start, stop, ...). 

The "cleanup" option: 
=====================
If an incoming email can't process (e. g. database down, ...) through PostMaster.pl, 
this email will be spooled in $OTRS_HOME/var/spool/. This cronjob take each
spooled email and pipe it through PostMaster.pl. If the exit status of PostMaster.pl
was successful (exit 0) the spooled email will be deleted. 

> Bryan

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Perfection is our goal, excellence will be tolerated. -- J. Yahl

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