Hi Maarten, On Sun, Nov 03, 2002 at 10:53:13AM +0100, [EMAIL PROTECTED] wrote:
> I've been trying to get the system to work on a Debian GNU/Linux Woody > (stable) installation, but so far, it fails me on one thing. > > The entire installation went flawless. After the installation I can > modify, close, zoom tickets. I can add users, delete them: the lot. > > However: I cannot add a ticket! :-) > > Clicking on 'PhoneView' brings up the 'Phone call / new ticket' page. > After filling in the form and pressing 'store', I get a 500 error from > my Apache. > > This happens on 2 different machines. As far as I can tell, all required > perl-modules have been installed. I get a 'Syntax OK' when performing > 'perl -cw path/to/bin/cgi-bin/index.pl'. Nothing shows in the > (error)logs either. > > The same problem occurs with the 'customer.pl' script. > > Does anyone have any idea how I go about debugging this? Ja, have a look to the error log of your webserver. You will find the reason there. I guess, it's a permission problem. If yes, use $OTRS_HOME/bin/SetPermission.sh! > Maarten (Who should have learned Perl when he had the chance!) ;-) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
