[otrs] Search for closed tickets

[Thomas Schuettler]

Hello,
is there a possibility to search for (un)successfully closed tickets in different queues?

Can I delete all tickets in a queue?

Are there stats of the time (work) units?

When I invalit a queue with open tickets, the tickets are shown in the overview of all open tickets. Why?

greetings

thomas

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs