Hi all,
   at last I'm at the end of test period with OTRS and must implement
   this system in real work (fortunately :D) My question is: how can I
   drop only queues and ticket# with test data and leave any valued
   data?
   Sorry for this question, but I'm not SQL master :) Is it enough to
   drop (which?) databases? I intend to use "OpenTRS-schema.mysql.sql"
   as example (my server is MySQL) for commands.

   Any help (ideas) will be appreciated.

Best regards,

Vladimir Gerdjikov,
Communication and NOS Manager, HebrosBank Head Office, 
+359 32/903435, +359 88 578 458
mailto:vladimir.gerdjikov@;hebros.bg
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