Hello, when opening a new ticket via Phoneview I can enter the senders address. But when the ticket arrives in the queue, the sender is taken from the information of the sender queue. Is it possible to either choose a queue like for recipient or fill in the senders address, so that it is in ticket correctly?
Bye, Andreas _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
