Hi Hans, On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote: > When logging a phone message I get the following error: > > Software error at /opt/otrs/Kernel/..../DateChecksum.pm
Is that all? Nothing about line xx? Or is there more in the webserver error log? Maybe it is a file permission problem. Webserver user can't write /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh). > Hans Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs