Hi Hans, On Sat, Jan 11, 2003 at 01:10:25AM +0100, Hans Scheffers wrote: > sorry line 99 > > > On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote: > > > When logging a phone message I get the following error: > > > > > > Software error at /opt/otrs/Kernel/..../DateChecksum.pm > > > > Is that all? Nothing about line xx? Or is there more in the webserver > > error log? > > > > Maybe it is a file permission problem. Webserver user can't write > > /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh).
Ok, line 99. It's the file permission problem. The webserver can't write to /opt/otrs/var/log/TicketCounter.log. Fix it with '/opt/otrs/SetPermissions.sh /opt/otrs <OTRS_USER> <WEBSERVER_USER> <OTRS_GROUP> <WEB_GROUP>'! > Hans Scheffers Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
