Hi, Is there some way to setup OTRS, so the customer of ticket gets an email when his ticket is closed (succesful or not) ?
Tia, Mark _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs