Hi Mark,

On Thu, Mar 06, 2003 at 12:54:47PM +0100, Mark N. wrote:

> Is there some way to setup OTRS, so the customer of ticket gets an email
> when his ticket is closed (succesful or not) ?

The current CVS version supports this. It's configurable for each queue.

> Mark

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"Security is a process, not a product." - Bruce Schneier

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