Hi Aaron, On Mon, Mar 31, 2003 at 02:37:19PM -0600, Aaron Downing wrote: > I am reading the archives now, however I have a simple question. I > insert the following code into my GenericAgent.pm file: > > <snip> > > 'delete' => { > # get all tickets with this properties > Queue => 'delete', > States => ['new', 'open'], > Locks => ['unlock'], > # new ticket properties (no option is required, use just the > options > # witch should be changed!) > New => { > # DELETE! > Delete => 1, > }, > }, > > <snip> > > Minus the <snip> of course- I get the following error message when I > attempt to execute the script: > > > ./GenericAgent.pm: line 12: package: command not found > ./GenericAgent.pm: line 14: use: command not found > ./GenericAgent.pm: line 15: syntax error near unexpected token `(' > ./GenericAgent.pm: line 15: `use vars qw($VERSION @ISA @EXPORT %Jobs);' > > I am supposed to be running it from the command prompt right? If so then > perhaps there is some syntax I need to customize? My queue name is > delete.
You need to run bin/GenericAgent.pl from prompt. Not the Kernel/Config/GenericAgent.pm -=> It's a config file. :) > Aaron Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs