Hi, We would like to make a "reply with short quote", meaning that we wish to quote only 20 lines from the customer email. Is there a way of doing it? I think I know how to add it to the code, but first I would like to ask.
Moshe _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs