Martin,

> It looks like an upgrade from OTRS 1.0 to 1.1!?

it's a upgrade from 1.1.1 to 1.1.2 but i think we have do some test with 1.0 
before 1.1.1...

> Did you upgrade the database? 

I 'll check if i have forgotten something about the database and the 
conversion.

>What database do you use?

mysql

thank very much for your help,
-- 
Serge Algarotti ENSMP CEMEF [CNRS UMR 7635]
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