Hi Serge, On Wed, Jun 04, 2003 at 07:06:27PM +0200, Serge ALGAROTTI wrote:
> [OTRS 1.1.2, Redhat 7.2] > > We try OTRS since a few days. Everything seem work very well but we have > sometime a error message from the PostMasterPOP3.pl cron: > > Cron <[EMAIL PROTECTED]> $HOME/bin/PostMasterPOP3.pl >> /dev/null > > ERROR: OTRS-PM3-10 Perl: 5.6.1 OS: linux Time: Wed Jun 4 13:30:02 2003 > > Message: No TypeID for StateUpdate found! > > Traceback (2325): > Module: Kernel::System::Ticket::History::HistoryTypeLookup (v1.7) Line: 49 > Module: Kernel::System::Ticket::History::AddHistoryRow (v1.7) Line: 74 > Module: Kernel::System::Ticket::State::SetState (v1.14) Line: 174 > Module: Kernel::System::PostMaster::FollowUp::Run (v1.27.2.1) Line: 140 > Module: Kernel::System::PostMaster::Run (v1.31.2.2) Line: 175 > Module: main::FetchMail (v1.9.2.1) Line: 169 > Module: /web/Public-support/otrs/bin/PostMasterPOP3.pl (v1.9.2.1) Line: 106 > [...] > Is this a known problem ? Is it a error in our configuration ? Except this > error message, OTRS works well with the pop accounts. It looks like an upgrade from OTRS 1.0 to 1.1!? Did you upgrade the database? What database do you use? > -- > Serge Algarotti ENSMP CEMEF [CNRS UMR 7635] -Martin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
