Hi Wes, On Fri, Jul 11, 2003 at 04:47:41PM -0400, Wes Plate wrote: > I received a new ticket from a customer, the auto-reply from OTRS generated > a mail failure. Is this an OTRS problem? > > Failed to deliver to '[EMAIL PROTECTED]' > SMTP module(domain xxxx.com) reports: > message text rejected by mail.xxxx.com: > 550 5.7.0 UBE messages (code: feedback) are unacceptable.
It's no OTRS problem. This looks like a spam filter from mail.xxxx.com. The filter is matching 'feedback'. UBE = Unsolicited Bulk Email (also known as spam) More about UBE: http://www.stassen.com/chris/anti-spam/ > -- > Wes Plate > Automatic Duck, Inc. > http://www.wesplate.com > http://www.automaticduck.com Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
