Hello! Tonight an Domain-Robot creates over 7000 Support Entries in OTRS.
Is there any method to delete all Tickets from one E-Mailadress? I have over 80 pages in Queue-View! 2. Isnt there function that one e-mail adress couldn't create so much tickets in 24 hours? Postmaster.pl has this function for auto-reply: ERROR: OTRS-PM3-10 Perl: 5.8.0 OS: linux Time: Wed Oct 8 09:00:01 2003 Message: LoopProtection!!! Send no more emails to '<[EMAIL PROTECTED]>'! Max. count of 40 has been reached! Why not for incoming messages? Thank you for any help, we cant find our normal support tickets between the 7000 robot-tickets! Best regards Gerhard _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/