Please check your security settings in the apache webserver config file
(httpd.conf).
<Location /otrs>
Options ExecCGI
Order deny,allow
# CHECK THIS LINE:
Allow from all
SetHandler cgi-script
ScriptInterpreterSource registry
<IfModule mod_perl.c>
SetHandler perl-script
PerlHandler Apache::Registry
PerlSendHeader On
</IfModule>
</Location>
I hope this will help you.
Kind Regards
Chris Reurings
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
GLASHEEN,JOHN D
Sent: dinsdag 18 november 2003 23:02
To: [EMAIL PROTECTED]
Subject: [otrs] Can only login on localhost, via web won't work.
I have a new Redhat 9 server with pretty much default settings,
fully updated as far as Redhat is concerned, but Apache, Perl, etc
are the versions that came with the Redhat ISO (I haven't figured
out how to yet)
All seems swell when I login at http://localhost/otrs/index.pl,
but I can't login with any username via the web (not local host).
I can see the login page, but there's also the following accross
the bottom:
*******
Forbidden
You don't have permission to access /otrs/ on this server.
Additionally, a 403 Forbidden error was encountered while trying
to use an ErrorDocument to handle the request.
Apache/2.0.40 Server at rivers Port 80
*****
Any ideas? I assume that it's a permissions thing.
Thanks,
John
--
GLASHEEN,JOHN D
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