On Friday, January 09, 2004 9:43 AM Seth Brundle <[EMAIL PROTECTED]> wrote: > I would like to run a MySQL query that tells me how many unanswered > tickets I have in the entire OTRS database and the date of the oldest > one.
Running queries directly against the database isn't recommended, but possible. > I browsed through the tables today and couldnt really figure it out. Better browse through this lists' archives, you'll have much more luck there: http://lists.otrs.org/pipermail/otrs/ hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/