** Reply Requested When Convenient **

i don't want to see server volumes/objects that are apart of my NDS tree, when i 
search for a customer and or add a ticket using phone view......how can i do this?

Chad G Hemingway
WCS Tech Support

"If you have any trouble sounding condescending, find a Unix user to show you how it's 
done."

>>> [EMAIL PROTECTED] 02/09/04 11:30AM >>>
Hi Chad,

On Fri, Feb 06, 2004 at 02:45:44PM -0500, Chad Hemingway wrote:
> ** Reply Requested When Convenient **
> 
> Despite specifying the users that are allowed to post tickets through
> ldap (eg group cn=otrsusers,o=wcs); when i search for a customer, it
> still gives me objects that are located in the tree, rather than just
> those users that are located in the specified group... any ideas how to
> fix this???

No, the group means only the users who can use the customer panel.

Customer users will be still the whole tree.

> thanks, 
> ~chad
> 
> Chad G Hemingway
> WCS Tech Support

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication! 

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/ 
Archive: http://lists.otrs.org/pipermail/otrs 
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs 
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to