** Reply Requested When Convenient ** i don't want to see server volumes/objects that are apart of my NDS tree, when i search for a customer and or add a ticket using phone view......how can i do this?
Chad G Hemingway WCS Tech Support "If you have any trouble sounding condescending, find a Unix user to show you how it's done." >>> [EMAIL PROTECTED] 02/09/04 11:30AM >>> Hi Chad, On Fri, Feb 06, 2004 at 02:45:44PM -0500, Chad Hemingway wrote: > ** Reply Requested When Convenient ** > > Despite specifying the users that are allowed to post tickets through > ldap (eg group cn=otrsusers,o=wcs); when i search for a customer, it > still gives me objects that are located in the tree, rather than just > those users that are located in the specified group... any ideas how to > fix this??? No, the group means only the users who can use the customer panel. Customer users will be still the whole tree. > thanks, > ~chad > > Chad G Hemingway > WCS Tech Support Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/