I have otrs 1.1.3 working and running a FreeBSD box.
I'm routing the email there.. as in I have a valid email account ([EMAIL PROTECTED]) which redirects to an internal machine where otrs is running ([EMAIL PROTECTED]). Both machines are running qmail and in the /opt/otrs home I've added a .qmail file with the delivery instructions |/usr/local/bin/maildrop for the .mailfilterrc to deliver it properly..
My question is.. shouldn't it send an auto response that otrs has recieved a message?
I can reply back to the sender using the Compose Answer (email) empty option. But I thought there was a way to auto respond to an email..
Also how do I delete things like POP3 accounts and Responses, Auto Responses.. do I just edit them so they are 'blank' then save them?
Do I save it as invalid?..
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