Hi Brian, On Tue, Feb 10, 2004 at 10:53:21AM -0500, Brian wrote:
> I have otrs 1.1.3 working and running a FreeBSD box. > > I'm routing the email there.. as in I have a valid email account > ([EMAIL PROTECTED]) which redirects to an internal machine where otrs > is running ([EMAIL PROTECTED]). Both machines are running qmail > and in the /opt/otrs home I've added a .qmail file with the delivery > instructions |/usr/local/bin/maildrop for the .mailfilterrc to deliver > it properly.. > > My question is.. shouldn't it send an auto response that otrs has > recieved a message? > > I can reply back to the sender using the Compose Answer (email) empty > option. But I thought there was a way to auto respond to an email.. http://doc.otrs.org/cvs/en/html/auto-response.html > Also how do I delete things like POP3 accounts and Responses, Auto > Responses.. do I just edit them so they are 'blank' then save them? > > Do I save it as invalid?.. Yes, set it to invalid. Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
