Michael Rojas wrote:
Greetings,
I've been an OTRS user for several months now. I don't think my problem is OTRS-specific, but I am curios to know if anyone else has experienced this... I have a VAIO laptop running Windows XP Home, with IE 6. I recently went to the M$ windows update site to install M$'s patches. I don't know if that has anything to do with it, but lately, when I access my OTRS log in page I no longer get the 'circle' symbols that appeared when I typed in my password, and my fonts are slightly distorted on the log in page, and the rest of my pages. Whenever I log in to OTRS from any other computer, everything remains the same. This annoyance only appears on my laptop, so I'm almost certain that it has to do with a M$ patch or something related. I haven't been able to replicate the problem to determine it's cause. This doesn't necessarily impair my OTRS set up, but it makes it slightly difficult to read trouble tickets due to the distortion of the fonts. I've only see this behavior on my OTRS, and on the OTRS.ORG site. There must be an issue with an M$ patch that changes either my OS, IE6, or both that affects how I view my OTRS or OTRS.ORG... Maybe something to do with how web-based content is formatted, or fonts?
Any help from any one else who has experienced this would be greatly appreciated...
Thanks!
Michael
Michael Rojas, Systems Administrator South Texas Internet 956.504.5252 http://www.ies.net
Some dream of success... Others work hard at it.
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