I attempted to upgrade an existing OTRS 1.1 to the new 1.2, and it didn't seem to go so well. Everything on the checklist executed properly, but when I try to hit the site I get.
403 You don't have permission to access /otrs/index.pl on this server. I feel like it's something really silly that I just keep missing. I have checked the file permissions on /opt/otrs/bin/cgi-bin/* and everything looks good. I am running Apache 2.0.40 and can't find traces of otrs anywhere in the httpd.conf. Below is the content of /etc/httpd/conf.d/otrs.conf # -- # added for OTRS (http://otrs.org/) # -- # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" # load all otrs modules Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache::Reload PerlInitHandler Apache::Reload # set mod_perl2 options <Location /otrs> # ErrorDocument 403 /otrs/customer.pl ErrorDocument 403 /otrs/index.pl SetHandler perl-script PerlHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders </Location> # MaxRequestsPerChild (so no apache child will be to big!) MaxRequestsPerChild 400 I very greatly appreciate any help that could be provided, Stefan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
