Thanks, but I figured that one out. I still don't see any From, Subject, Created or body for any of the existing tickets, now, though. Maybe the new format is incompatible?

Martin Edenhofer wrote:
Hi Mike,

On Wed, Feb 25, 2004 at 03:38:07PM -0600, Mike Edwards wrote:

Can't write /opt/otrs/var/log/TicketCounter.log: at /opt/otrs/Kernel/cpan-lib/CGI/Carp.pm line 301.

Yes, I'm a reckless moron, but is there anything I can do to salvage the situation?


Take care that /opt/otrs/var/log/TicketCounter.log is writable for the webserver user.


Thanks,
Mike

--
Mike Edwards, MIS
Edwards Graphic Arts
2700 Bell Ave
Des Moines, IA  50321


Martin Edenhofer

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-- Mike Edwards, MIS Edwards Graphic Arts 2700 Bell Ave Des Moines, IA 50321 voice: 515.280.9765 x128 fax: 515.280.9631 e-mail: Mike.Edwards at ega.com text pager: medwards at vtext.com (160 char limit)

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