Robert Kehl wrote: > On Saturday, April 03, 2004 12:47 AM > Tyler Hepworth <[EMAIL PROTECTED]> wrote: >> But, since that is giving the impression of threads, shouldn't it >> thread properly according to which note is responded to? > >> For example, let's say I respond to the first agent(note-internal) >> and so does someone else. Shouldn't it now look like this: >> >>> -->>>customer (phone) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >> >>> -->>>customer (phone) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) >>> -->agent(note-internal) > > Am I blind? >
No, should be indenting on the first set, but mail client didn't keep the tabs. But, that's fine that notes don't respond to notes - only the tickets. Just wanted to clarify the behavior. Thanks, Tyler _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
