Hi Tyler, > On Saturday, April 03, 2004 12:49 AM > Tyler Hepworth <[EMAIL PROTECTED]> wrote: > I created a custome queue called General. I then created a ticket > and assigned it to that queue. The new message notification is > incremented at the top right of the display, but the General queue > does not show up next to Personal and Raw.
You'll need to select the queues as Custom Queues under Preferences for your account. I think that's the issue you're describing. Correct me if I'm wrong. Only tickets in your custom queues will appear in the QueueView. The same applies for e-mail notifications. Best wishes, Paul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
