Thanks to everybody for their help! I downloaded the KQ theme from:
> http://home.kqnet.pt/ccanau/1.2.2/ followed the instructions and was, indeed, able to merge tickets! YEAH! I am still living in fear from the statement that "merging isnt... perfect" But otherwise happy, Thank you David and Carlos for your replies. -Jonathan _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
