> The problem I am having is when adding a new ticket via > phone. I cannot set the owner to anything, the only entry in the dropdown is "-". > What am I missing?
My list is empty as well until I click on the link "All" next to the dropdown. Then it is populated with agent information, Hth, Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
