Hello, I hope I'm not the only one having this problem,
Is there a way to delete a ticket completely from the database, I mean... we are getting some spam and we would like to delete all the spam entries. I thougth of creating a Spam Queue, but I think it would be better to completely erase thos tickets. Any idea? Thanks in advance LCB _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/